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Resolved! servicenow labs

Hey guys, so I'm having trouble accessing the labs on the ServiceNow learning. After completing a lesson, when it's time to do the labs it's not giving me all the information needed to complete it. If anyone can help me in this matter it would be app...

elijahmelvin by Tera Contributor
  • 1539 Views
  • 5 replies
  • 3 helpfuls

Now Knowledge Exchange - SN Utils

SN Utils- Tool ServiceNow (Browser Extension)The ServiceNow Utility Browser Extension is a helpful tool that enhances your browsing experience by providing quick access to various ServiceNow functionalities. It allows you to interact with ServiceNow ...

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pgarg by Tera Contributor
  • 4962 Views
  • 1 replies
  • 1 helpfuls

workflow execution is not working during update

Hi Team,I have created a workflow where condition is if state change to "awaiting vendor " added a timer activity  to wait for 24 once 24 hour pass  send a notification and change the status of incident to "active" ,flow is working fine and set the s...

vinitaraico by Tera Contributor
  • 415 Views
  • 2 replies
  • 0 helpfuls

moogsoft onprem reopen incident in servicenow

Hi Team,  ServiceNow is integrated with on Prem Moogsoft ,We have a requirement reopen  resolved incident if the incident resolve with in 24 hour . Any help appreciated what properties i can use to reopen incident in servicenow 

vinitaraico by Tera Contributor
  • 420 Views
  • 2 replies
  • 0 helpfuls

Error while training model - Virtual Agent

Hello, I am getting the below error while trying to train the model in VA. When I try to sync the sources, I get the below error i got the 'sharedservice.worker' users with the required role and 'glide.shared_service_scheduler.url' property value as ...

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ajx by Tera Guru
  • 510 Views
  • 2 replies
  • 0 helpfuls