Remove Discuss button problem form

Satish_335
Tera Contributor

‎01-10-2024 05:04 AM

How to Remove "Discuss" button from the problem form?

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4 REPLIES 4

AshishKM
Kilo Patron
Kilo Patron

‎01-10-2024 05:10 AM

HI @Satish_335 ,

Check the UI Action, if there is any record with name "Discuss" for problem table.

You can disable that UI Action, if not required.

AshishKMishra_0-1704892208951.png

-Thanks,

AshishKMishra

 

 


Please mark this response as correct and helpful if it helps you can mark more that one reply as accepted solution
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JaeggerLegane
Kilo Sage

‎01-10-2024 05:13 AM

Hello Satish,

Discuss is part of the Sidebar functionality.

You can disable this as followed:
1. Filter Navigator -> type sys_properties.list
2. Search for "com.glide.cs.collab.enabled" and set the value to "False"

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piyushsain
Tera Guru
Tera Guru

‎01-10-2024 05:17 AM

Hi @Satish_335 

You need to set system property : com.glide.cs.collab.enabled to false

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Regards,
Piyush Sain
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Ankur Bawiskar
Tera Patron
Tera Patron

‎01-10-2024 05:25 AM

@Satish_335 

Please share screenshot whether you are referring to native UI or workspace

It can be an UI action which you can deactivate, but please discuss with your customer first before proceeding to check if there is any functionality behind that which they wish to skip

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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