I am currently facing an issue with the SNOW tool (NA region) while trying to create changes. I am unable to create a change or update any existing records, which is directly impacting my daily tasks.
Hi, I am working on the data archive project and I have to consider all the related important records for complete archive/ destroy of records. If anyone have implemented this in their experience pls help me here. Thanks,Pankaj kumar
Hi All, I am enabling servicenow end point to someone for inbound and outbound request. But the requester will flood servicenow with request, before getting into any downtime/ failed api response I would like to know the maximum throughput of get/put...
Hello, I have a requirement for the work notes to be auto populated instead of additional comments field when a KB article that is not "Public" is attached to an incident in SOW. This is to prevent end users from having access to KAs that are not "Pu...
My instance dev307142.service-now.com is currently showing as suspended with the message: "Please reach out to your sales contact to re-enable your instance."Can someone help me understand how to get this reactivated?
Hi, We are trying to add variables in the - 'Add Variables' section of the workflow and move them from - 'available' to 'selected', even after updating and publishing the workflow, the variables are not getting added.If someone could please help on t...
I have a custom field in idea table called "category" reference with im_category table.when an idea is created from idea portal choosing all mandatory fields. after creating idea, category is not showing in form. quick help would be really appreciat...
when user is trying to export to PDF change request it is redirecting to blank page., how to resolve this.
I want to change the above picture will anyone help me on this
i need to get the sys_id of the uploaded attachment from onsubmit catalog client but g_form.getElement('sysparm_item_guid').value isn't work it return an error "Cannot read properties of undefined (reading 'value')"
I have a list component in a page. Now i am looking for deleting a record from the list component. for more info list component showing relationship data from cmdb_rel_ci table. how to perform delete operation ? Thanks in advance.
Hi,My query is - how can i merge 2 accounts (both with different account numbers, different emails, different login account etc.) - i need to display in both accounts all my trainings and certifications in both.I am confused on merging accounts.Pleas...
Which of the following steps can be used to import new data into ServiceNow from a spreadsheet?Select Data Source, Schedule TransformLoad Data, Create Transform Map, Run TransformDefine Data Source, Select Transform Map, Run TransformSelect Import Se...
Hi,I have a choice type field and I want to create a breakdown from that . However I am not able to find that field when I am trying to create the breakdown source. I can see only reference fields there. So is there any restriction for choice fields?...