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Full Capablity Map

I want to create a capability matrix of the servicenow product subscribed by my organisation, I want to prepare a slide with the all the application/modules name listed in the belo categories :  1. Deployed2. Subscribed but not in use3. Not subscribe...

AnubratoTB by Tera Contributor
  • 918 Views
  • 4 replies
  • 3 helpfuls

ServiceNow Performance Testing using Jmeter

Hello,I'm currently trying to evaluate if it's possible to implement ServiceNow performance testing via Jmeter.My flow as of now would be to order a catalog item, a mailbox for e.g.What I would need to be answered as of now:1. Is there a way to inter...

florin-dece by Tera Contributor
  • 640 Views
  • 1 replies
  • 0 helpfuls

How to write Script Action in Flow Designer

I got the script for to create multiple RITM from single request based on MRVS and for that they have written Run script in workflow. I have an requirement of to write the script in flow designer. I am attaching the script which is written in workflo...

Rohan04 by Tera Contributor
  • 2330 Views
  • 6 replies
  • 0 helpfuls

Change Landing page need to appear as OOB

Hello,We are trying to bring the Change landing page as per the OOB where it needs to appear as the below snap. The current view of the change landing page appears as a link. I have checked change sys_properties where com.snc.change_management.state_...

MahalakshmiRav_2-1720509467642.png MahalakshmiRav_0-1720508633248.png MahalakshmiRav_1-1720508723327.png

Resolved! Assignment groups

Good Afternoon, I am currently looking at an Enhancement Request and I wanted to know if assignment groups can be dynamic? Kind regards,Chioma Woherem

ChiomaW by Giga Contributor
  • 541 Views
  • 1 replies
  • 1 helpfuls

Jumping Cursor in SOW - anyone else?

I can only find posts on this from 2022 but since we upgraded to Washington we have experienced random jumping of the cursor to different fields in Service Operations Workspace. ServiceNow have so far provided no solution and it is starting to drive ...

How to Setup Metric intelligence in Servicenow

Hi Team, we are trying to setup Metric Intelligence in servicenow but we are not aware of how it works in servicenow. we have the mid server and do not have a virtual machina. how to setup metric intelligence in servicenow without having virtual mach...

NarendraA by Giga Contributor
  • 413 Views
  • 1 replies
  • 1 helpfuls