Hello,We are trying to bring the Change landing page as per the OOB where it needs to appear as the below snap. The current view of the change landing page appears as a link. I have checked change sys_properties where com.snc.change_management.state_...
Hi! I just want to know how to do: If Request Type is Remove Access or Remove All Access, automatically remove the role/s, then set the RITM state to Closed Complete. My flow is as follows as per the other requirements:
Good Afternoon, I am currently looking at an Enhancement Request and I wanted to know if assignment groups can be dynamic? Kind regards,Chioma Woherem
Hi All, I have requirement to create a request based on excel input. how should i achieve this.
I can only find posts on this from 2022 but since we upgraded to Washington we have experienced random jumping of the cursor to different fields in Service Operations Workspace. ServiceNow have so far provided no solution and it is starting to drive ...
Hi Team, We have added popup free text field message in portal - and now we need dropdown field with 3 options instead of free text field. How to acheive it ? Thanks,Sai
Hi Team, we are trying to setup Metric Intelligence in servicenow but we are not aware of how it works in servicenow. we have the mid server and do not have a virtual machina. how to setup metric intelligence in servicenow without having virtual mach...
Is it possible to create Date Range interactive filters for dashboard reports on incident table? We wanted to created filter to allow to select dynamic date intervals instead of predefined like last 7 days , last 30 days, last week or so on. Filter s...
Hi We want to remove list in SOW workspace in left pane 3 lines. We want to see other 3 home, schedule, teams but we don't want list.
Hi AllI am in the process of transitioning to a new company and have merged my account to transfer my CTA certification to my new email address from my previous one. When I merged, I received an email stating: "We have identified an issue with your r...
Hello Everyone, We are facing an issue while trying to raise an offer through an order guide in Sp portal. Even though the filed is automatically filled (the variable value is cascaded from order guide i.e we added item assignment variable in rule ba...
Hello Everyone,We have noticed a few change requests are creating duplicate approvals. Once the change is moved to the Scheduled state after CAB approval, again a 2nd set of Approvals is created for the CAB team. And this is only happening for a few ...
For the Employee Service Center (ESC) side, when I click on my task, I want to add a redirect link that depends on each approval to take users to the corresponding Knowledge Base (KB) article. How can I implement this? I've tried several approaches i...
In a Catalog Item consists of Mrvs When the csv is uploaded there are auto populated.which has variables - Data, data description, data user id1, data user id2, data user id3 all are single line texts. we need to restrict the the form when user id of...
Hi Team, In Our instance we have restricted users to browse ServiceNow instance using browser(chrome,edge etc) on Mobile ,However now i need it enable for single users I tried below in "For Mobile" UI script but didn't help Any suggestion apprecia...
