User is not able to view correct form(variables)

[akash12345]

Hi Team,

User is not able to view correct form(variables), The heading is showing correct for him but the form view is not correct. I have checked with his colleague Id and both were having same access and role still he is not able to view correct form,

In dev instance the user is getting correct form but not in prod  he is getting incorrect form format in prod. User details and form details are also same in dev & prod. Still user getting wrong format. We have checked ACL's aswell but no issue with that.Correct Format.Incorrect format.

Please PFA.

[Mark Manders]

Did you also check on the record producer itself? Are there differences in ui policies or client scripts?

[akash12345]

Hi @Mark Manders 

Yes we have checked.