How to raise a catalog request via inbout action
Hi All,Could any one guide how to raise a catalog request via inbound email action, the request should create a ritm and task
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scripted rest api integartion
1. Create Incident and Task through APIAPI call 1- Create an Incident through API-API call 2- Create a task through API call and associating to Incident Assumption - can we get multiple task to be created as part of one API call? Create an Incident a...
Impact mobile view
Do we have a impact mobile app through iOS?
Resolved! How to validate Details in Sections on Form
Hello All, I need to validate details available in section of form.Below I have opened a SLA definition. I want to validate details available in Start condition,Pause Condition which are sections on form.Is there any way to take control of sections t...
Pop-up or Alert message
How can we create a popup or alert message without including the background value or name? Any suggestions from you all..? please provide an example.
Send notification to assignee if incident is in active state for 10 days
Hello , I want to Send notification to assignee if incident is in active state for 10 days Thanks
Remove Discuss button problem form
How to Remove "Discuss" button from the problem form?
I want to update my service now login id
Hello Team, Need help to update my service now login id, can someone please help me on this. Regards,Umesh
Resolved! Flow Designer for Project
Hi Everyone,I created a flow designer that will store the data from stakeholders table to project table field. My question is If I remove the data on stakeholders table how can be also remove it on the project table field ? Here is the output. Lets ...
Not render Content In GlideDialogWindow
Clinet Sript :function onChange(control, oldValue, newValue, isLoading, isTemplate) {if (isLoading || newValue === '') {return;}//Type appropriate comment here, and begin script belowvar selectedType = g_form.getValue('type');g_form.addInfoMessage("s...
Resolved! Getting an error on incident form
Lets consider there are two usersUser 1User 2User 1 have an admin role User 2 doesn't have admin role. There is incident created by user 3 then user 2 open the incident and he can see the error on the top of the incident form like "Read operation on ...
Resolved! Not Get response From Server Side Script Include
var FetchPromptStrctureBasedOnChangeServiceType = Class.create();FetchPromptStrctureBasedOnChangeServiceType.prototype = Object.extendsObject(global.AbstractAjaxProcessor, { // Function to fetch questions based on the selected type getQuestions...
Resolved! changes in user profile of the logged in user not making the effective script validation immediately
changes in user profile of the logged in user not making the effective script validation immediately mainly on server side scripts but working after logout and relogin to the instance. There is user criteria defined for the knowledge article which is...
Database operation impact on parallel installing plugin or unrelated update sets.
ServiceNow creates a record with name "Update-Mutex" in sys_mutex table to lock the instance to restrict doing other plugin installations/update set retrieval/ update set implementation If Admin user deletes this record and start doing another plugin...
How to integrate Microsoft Excel into Servicenow Change Form
Hello, i was looking for an answer if someone already tried to Integrate or embed the Excel into Service now form.For example, if there was a Step process from a change form that was a requirement to have approval in a form of a Microsoft Excel, inst...
