VIP tag

harry24
Tera Contributor

‎07-05-2024 05:10 AM

Hello , 

 

I want to add vip tag for records in Service Operations Workspace .

Though the user has been marked as VIP it is not showing on the record .

 

Thanks 

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎07-05-2024 05:13 AM

Hi @harry24 

 

OOTB it is not available on SOW.

 

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Trupti94
Tera Guru

‎07-05-2024 05:37 AM

Hi @harry24 ,

 

Please check below KB article, that might help to you.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0794200.

 

Thanks

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