Hello,In the virtual agent flow, when the user enters their answers, I am populating all their responses at the end. After displaying these answers, I would like to provide an edit option, allowing the user to modify their data. Is it possible to off...
Hi All, Could you please let me know how to use RPA hub in flowdesigner. let me know if there is any steps or document which will help to call the Bot process in the Flow designers, thanks
Hello, Our User group from Active Directory is not synch to our Development environment but is synch in Production. Where do I check on the configuration that will identify the synch? and how do I fix it? Thank you.
var priority1Incidents = [];var gr = new GlideRecord('incident');gr.addQuery('priority', '1');gr.query();while (gr.next()) {var incident = {'number': gr.getValue('number'),'short_description': gr.getValue('short_description'),priority1Incidents.push(...
Hi all, So after upgrading my instance to Washington, I couldn't see the submit button anywhere in hardware table but the UI action is still active. It is saying something like this might create a skipped record.
Hi all,We're looking to begin using SOW soon but we've noticed that this feature doesn't seem to be available in the workspace UI. In Native view whilst viewing an incident / req / task you can see (on the grey bar at the top) who else is looking at ...
how to add a field "sys id" in a list view if it in not present in personalize option?
Hi,I want to integrate ServiceNow with power automate what kind of user and roles should be required to integrate successfully.(i need to access incident table as of now).which role is sufficient like ITIL or user with no role etc.. please suggest in...
User wants to edit KB article but don't have access to open that.
I wanted to access all the convo's of virtual agent chat , were are they stored ?
Hi,I`m trying to create abusiness rule to auto populate below fields for an incident form using script.Category (category)： SecuritySub category (subcategory)： Other Channel (contact_type)： Event Could you please help me how to auto-populate the val...
Hi All, I have a requirement where i need to show only 2 state choices InProgress and Pending in List View only to the users based on the logged in user if he has specific role. Can anyone please help me if it is possible to hide few choices of state...
I have a UI Action as a link on a form.When clicked, the UI Action should open a URL in a new tab in the browser.Seems like a simple thing, but I can't figure it out ...In many cases the Community suggests window.open(url, '_blank'); -> don't work be...
On the dictionary there's an "Active" field. I want to know exactly what the impact is in ServiceNow of setting a field to be inactive on the dictionary, using that active field. I'm thinking here specifically of fields on CIs, or on tasks such as ...
Hello All,I am having a requirement where characters like Ö are coming from third party application to User Table in ServiceNowAs these are non English characters we could not trigger the Integration from ServiceNow.Can someone help me on this how to...
