var priority1Incidents = [];var gr = new GlideRecord('incident');gr.addQuery('priority', '1');gr.query();while (gr.next()) {var incident = {'number': gr.getValue('number'),'short_description': gr.getValue('short_description'),priority1Incidents.push(...
Hi all, So after upgrading my instance to Washington, I couldn't see the submit button anywhere in hardware table but the UI action is still active. It is saying something like this might create a skipped record.
Hi all,We're looking to begin using SOW soon but we've noticed that this feature doesn't seem to be available in the workspace UI. In Native view whilst viewing an incident / req / task you can see (on the grey bar at the top) who else is looking at ...
how to add a field "sys id" in a list view if it in not present in personalize option?
Hi,I want to integrate ServiceNow with power automate what kind of user and roles should be required to integrate successfully.(i need to access incident table as of now).which role is sufficient like ITIL or user with no role etc.. please suggest in...
User wants to edit KB article but don't have access to open that.
I wanted to access all the convo's of virtual agent chat , were are they stored ?
Hi,I`m trying to create abusiness rule to auto populate below fields for an incident form using script.Category (category)： SecuritySub category (subcategory)： Other Channel (contact_type)： Event Could you please help me how to auto-populate the val...
Hi All, I have a requirement where i need to show only 2 state choices InProgress and Pending in List View only to the users based on the logged in user if he has specific role. Can anyone please help me if it is possible to hide few choices of state...
I have a UI Action as a link on a form.When clicked, the UI Action should open a URL in a new tab in the browser.Seems like a simple thing, but I can't figure it out ...In many cases the Community suggests window.open(url, '_blank'); -> don't work be...
On the dictionary there's an "Active" field. I want to know exactly what the impact is in ServiceNow of setting a field to be inactive on the dictionary, using that active field. I'm thinking here specifically of fields on CIs, or on tasks such as ...
Hello All,I am having a requirement where characters like Ö are coming from third party application to User Table in ServiceNowAs these are non English characters we could not trigger the Integration from ServiceNow.Can someone help me on this how to...
I'm planning to take the ServiceNow CSA exam in person, and I'm ready to pay the $300 exam fee. However, when I tried to pay through the "webassessor" link, it prompted me to enter a voucher code. I don't have a voucher code, but it seems it's requir...
Iam trying to add a condition inside an ui action button condition field but its limit has exceeded and iam unable to add any multiple conditions . Can anyone suggest how to solve this issue where i can increase the length of the field so that i can ...
catalog item --> reference field --> cmn_department --> how to only show departments where the users tab have member(s) in it? is there a way to filter the cmn_department so that it only shows department where there are user in the users tab?