Resolved! List Type Field
Which is the best way to Use gs.getUserID method for the LIST type fields in UI actions
Forum Posts
Now assist for Catalog configuration
I would like to automate the catalog item configuration in maintain item module. we will have the information in an excel that how the catalog item will look. From the excel can Now assist directly create the catalog item with all variables and UI po...
User is not able to view correct form(variables)
Hi Team,User is not able to view correct form(variables), The heading is showing correct for him but the form view is not correct. I have checked with his colleague Id and both were having same access and role still he is not able to view correct for...
assigned to me button not working as expected in the SIR workspace.
The "assigned to me" button is not working as expected in the SIR workspace ,but this is working as expecetd in the SIR MAIN FORM (SIR UI page). Could you please help me on this.
The Wrong approver is being marked as the one who approved after email is sent in.
We have create a custom form application in service now which extends task table. And in this form Workflow has approvals which begins with three approvals ( Jamiel, Jamy , Anthony) when a ticket is raised. So the Issue is When Anthony approves the...
How create a widget to add accounts to the contacts in CSM portal.
In csm portal contact page, there is a add roles widget, I want another widget to add account to the contact. below is the code for contact role widget, please let me know, what changes are needed in this code to add accounts to the contacts?HTML:<...
related to tasks in one orderlineitem table
i want to check multiple tasks state in one order line item table can anyone assist here ?
how to add a field "sys id" in a list view if it in not present in personalize option?
how to add a field "sys id" in a list view if it in not present in personalize option?
Form view is not correct( Variable)
Hi Team,User is not able to view correct form(variables), The heading is showing correct for him but the form view is not correct. I have checked with his colleague Id and both were having same access and role still he is not able to view correct for...
Change the field value to empty
Hi Team, Need to change the 'Country ' field value to empty. By default the value is updated as USA for all the records. Please help me with background script. Regards,Ashwini Rajendra
How to make Assign to mandatory while resolving the incident
I want to make Assign to mandatory, while clicking the resolve button and changing the state to resolve manually. could anyone please help?
Agent chat workspace
Agent Pop up with the notifications but no actual chats coming through while clicking on notification, And also sometimes chat alert sound but no chat showing to pick up.Can someone please help why this is happening .Really appreciated your help.
client script is not working. "version : Washington"
Getting error in client script New client-scripts are run in strict mode, with direct DOM access disabled. Access to jQuery, prototype and the window object are likewise disabled. To disable this on a per-script basis, configure this form and add th...
