I would like to serve the ServiceNow.

[JrAuditorMaulik]

Hello Team,

This is an ISO 27001:2022 Certified Auditor - Maulik Soni.

I am tired of lying to HR persons about my last job and career break!.

Not sure why, but here, I would like to open up about my self and the job application.

So, Its been 1.5 years I am a helping hands at home - not earning money !.

I resigned from my last job Dec 2024 due to health reason and change in career path.

I have almost recovered from health since then - not so big issue now.

And to change my career Cybersecurity - GRC path, I enrolled for the ISO Auditor course from TUV SUD in October 2025 - gave the exam and failed !

I re-attempted in 2026, and successfully became an ISO Auditor.

And during all these times, I had 1 international trip  and 1 major family event - which absorb few months from the break !

I have been keep reviewing my resume with the AI Agents with 'Brutely Honest' prompt and most of the time, receiving the different responses for the same message that - 

I am lacking of experience in the GRC/ Auditor work.

Getting certified as an Auditor without corporate experience itself was a big deal for me and that's what I would like to express.

This timeline of getting certified proves that how passionate I am about the Cybersecurity - GRC field (irrespective of experience).

I have attached my resume for the reference.

I would really love to work with the team and expand my knowledge and skills.

[Dr Atul G- LNG · Accepted solution]

Good luck mate. You can close the thread by accepting the answers as solution. @JrAuditorMaulik 

[Dr Atul G- LNG · Accepted solution]

Good luck mate. You can close the thread by accepting the answers as solution. @JrAuditorMaulik 

[Tanushree Maiti]

Hi @JrAuditorMaulik 

Cybersecurity is an interesting and rewarding career path. It offers a wide range of opportunities, from security operations and threat analysis to governance, risk, compliance, and penetration testing. As organizations continue to invest in protecting their systems and data, the demand for cybersecurity professionals remains strong. With the right skills, certifications, and hands-on experience, it can be an excellent long-term career choice.

Learning wise , I can guide you with some of courses:

If you are pretty much new to ServiceNow , then first complete

1. Welcome to Servicenow

Then based on your interest : What is Cyber Security? 

choose the GRC courses:

2. What is Governance, Risk, and Compliance (GRC)? 

3. Read Community Blog/Article/Post : 

    GRC Series Article 1: GRC, Security Ops and Security Incident Response

    Security Operations (SecOps) || Knowledge & Troubleshooting Resources

4. NowAssist for SecOps

Now Assist for Security Incident Response (SIR) Implementation Bootcamp 

5. Go For SecOps Fundamental course

Security Operations (SecOps) Fundamentals 

6. Once You are ready - go For  mainline exam 

Certified implementation specialist – security incident response(CIS-SIR) 

If you want to do any other certification - you can check this link :

https://www.servicenow.com/community/training-and-certifications/blog5-tm-consolidated-full-amp-up-t...

[Tanushree Maiti]

HI @JrAuditorMaulik 

Also I will suggest ,Utilize Servicenow Resources:

• Personal Developer Instance (PDI): Join the ServiceNow developer program to get a free, fully functional environment to practice troubleshooting and development.
• ServiceNow University: Access structured lessons and certification preparation courses on the NOW learning portal/ServiceNow University.
• Networking: Engage with the official ServiceNow community forums and LinkedIn groups to connect with  industry professionals
• Follow Career journey Path for further grow (role wise) in your ServiceNow project
• For Job, starts with freelancing where you can get experience of live projects. With that exp , Apply for job

[Tanushree Maiti]

ALso @JrAuditorMaulik 

AS you have Audit background, You can go for these courses as well , if yet you have not checked.

GRC: Integrated Risk Management (IRM) Fundamentals 

You can check GRC: Integrated Risk Management (IRM) Implementation Syllabus from this article.

In Youtube , several session are there on GRC:IRM. Here is link- follow Day by day (do not jump)

1. https://www.youtube.com/results?search_query=GRC%3A+IRM+Batch1%3A+Day

2.https://www.youtube.com/watch?v=lHhLfJrB9xU

3.https://www.youtube.com/watch?v=bmMhjXjoz84

4.https://www.youtube.com/watch?v=IYz3bQ1Tnts&pp=ygUQR1JDIC0gSVJNIE9mZmljZdIHCQmHCgGHKiGM7w%3D%3D

https://www.youtube.com/watch?v=Rrjz_3B2K3Y

[Mark Manders · Accepted solution]

Moving into ServiceNow requires more than domain knowledge/experience. Especially when it's in a field like IRM/GRC/Cybersecurity. Within the ServiceNow ecosystem, experts on this are hard to find. But knowing the platform and how ServiceNow handles everything is important as well.

With your experience, create a (free) NowLearning account and go through the courses. There's a lot you can focus on. 

Putting the courses on your resume will really help to get through the door. Having the certs would be even better, but the courses are free, the certification isn't. We don't know your financial situation.

Maybe see how it goes with the courses on your resume. If your future employer lets you certify on their dime, that would be even better. 

What I have seen in the past is that this domain is difficult to understand for people moving into it from ITSM/ITOM/SPM/CSM expertise (where people often start). Having your experience, I think understanding it in ServiceNow will be easy. It's just the platform you need to get used to.