Can I insall now assist plugins for ITSM in my developer local PDI.

[sardarsa]

Can I insall now assist plugins for ITSM in my developer local PDI. When I try to install it. It asks me to buy it.

Isn't is possible to practice Now Assist in my local PDI?

[Dr Atul - LNG]

Hi @sardarsa 

No — in PDI we can’t get AI Assist. Generative AI isn’t available there; we can only use the build agent.

[sardarsa]

oh thats sad, that means we need to pay to learn it 🙂

[Dr Atul - LNG]

No, you can actually take a course in Now Learning and get a lab instance where AI is available. There is also a free 14-day instance you can use for practice.

Also check  

• AI Essentials
• ServiceNow Agentic AI Offerings Overview 
• Now Assist AI Agents Deep Dive
• Now Assist for IT Service Management (ITSM) Essentials
• Agentic AI Executive Micro-Certification
• What is Now Assist? 
• Now Assist Admin Console overview
• Now Assist Essentials 
• Now Assist for IT Service Management (ITSM) Implementer
• Now Assist for Creator Implementer
• Now Assist Data Kit Fundamentals 
• Now Assist for Creator Guide
• Now Assist for HR Service Delivery (HRSD) Implementer
• Now Assist for Customer Service Management (CSM) Implementer

cc: @Tanushree Maiti 

[sardarsa]

Thank you Atul for sending me those courses. 

I will definitely try it now.

I actually took two micro certification from ServiceNow University

• Micro-Certification – Agentic AI Executive
• Micro-Certification – Now Assist Executive

I got gist of it but cant actuall work full fledge on how to work on GenAI and Agentic AI using Now LLMs.

Let me try now with the help of the course recommendations which you sent.

Thanks a lot.

Regards,

Raju Singh