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How to open Now Assist Side panel via script?

Ryada
Kilo Contributor

‎05-18-2026 04:52 AM

I want to open Now Assist panel on button click(declarative form action). 

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3 REPLIES 3

Dr Atul - LNG
Tera Patron

‎05-18-2026 06:16 AM

Hi @Ryada 

I doubt it’s possible; I couldn’t find any documentation related to it.

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Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
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Tanushree Maiti
Tera Patron

‎05-18-2026 06:45 AM

Hi @Ryada 

 

Refer this link if helps:

https://www.youtube.com/watch?v=_RDGeDyq9-8

How to Trigger a Custom Now Assist Skill via UI Action - Part 2

How to Trigger a Custom Now Assist Skill via UI Action - Part 1

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
Now Assist Skill Kit: Deploy to UI Action
Now Assist Skill Kit: Deploy to UI Action
youtube.com/watch?v=_RDGeDyq9-8
Custom skills can be triggered with the click of a button through the use of UI Actions. If you opt to deploy your custom skills to a UI Action, you will be prompted to select a table for the UI Action to appear on. Typically, you would want this table to align with whatever record your input ...
0 Helpfuls

Siva
Tera Expert

3 weeks ago

Hello Ryada, 

 

Not sure if you have got an answer to this yet, if so please let me know, but till patch 3 Australia this was working and after patch 5 it doesnot seem to work. 

 

There is an OOB Client script on Incident table , you can have a look at the same, 

Name : AIA notif - incident

viewPlanBtn = `<now-button label="${viewPlanMsg}" bare=true onClick="(function(e){e.target.dispatch('OPEN_UTILITY_MENU', { id: 'nowAssist', pin: false, additionalData: { conversationId: '${convId}' } }); })(event);">${viewPlanMsg}</now-button>`;