impersonate a user

[aikaterinik]

I want to ask the community about a simple approval flow and need help structuring the question. I have a form; I impersonate a user to submit it. Where should the requester see the approval/rejection message in the portal/Employee Center, besides email? In another browser I log in as the manager/approver who approves/rejects—where does the manager see their notifications and the related emails?

Please help me verify these two paths:

• Requester path: where the end user sees the decision (in-app location and email).

• Manager/approver path: where the approver sees pending approvals and any in-product notifications/emails.

[Rafael Batistot]

Hi @aikaterinik 

In general cases the manager see the notification in portal "sp" tab "my approvals"

[miftikhar20]

@aikaterinik , I have a form; I impersonate a user to submit it. Where should the requester see the approval/rejection message in the portal/Employee Center, besides email?

Open the request/ticket in portal, check activity tab.

Manager can see it under My approval section in Employee Center portal.

Thanks & Regards,   

Muhammad Iftikhar   

If my response helped, please mark it as the accepted solution so others can benefit as well. 

[aikaterinik]

In the "my Tasks" i see the requests and tasks, where can I see the notification of request?

[Ankur Bawiskar]

@aikaterinik 

end user can track it using Portal -> My Requests

Manager can see Pending Approval in Portal  -> My Tasks

If my response helped please mark it correct and close the thread so that it benefits future readers.