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My PDI build agent is extremely slow.

gmacias
Tera Contributor

Saturday

As of 8/1/26, I can't use the builder agent on my PDI. What is going on? I already wiped it out. Help.

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2 REPLIES 2

Tanushree Maiti
Tera Patron

Sunday

Hi @gmacias 

 

  • Clear your instance cache using Cache.do and check whether performance has been improved
  • Refresh the instance from Developer portal
  • If wiping fails to improve response times, I will suggest you to release your current instance from the Developer portal and request a fresh PDI.

 

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

Dr Atul G- LNG
Tera Patron

Sunday

Hi @gmacias 

I think this is a known issue because other community members have reported the same problem.

It might be a caching issue. Try refreshing your PDI, and if the issue persists, try repairing or reinstalling the Build Agent plugin.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG

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