major incident email content recommendation skill not visible on native view

[sunkarasath]

hello All , 

the questions were ,
1. why major incident email content recommendation skill  was not visible on native view ?

2. if this was expected behaviour , please specify why its not visible on native view but its working fine in sow view explain the technical reasons for this 

any info can be appreciated 

thank you

[sunkarasath]

if you have any supportive documents regarding why this skill was not visible please add those