Now Assist

[devanshsing]

I want to create to features in now assist suppose i want to create a feature such as resolution notes of incidents  then how to do it  what is the correct approach to make that feature and how to integrate it in now assist

[Dr Atul - LNG]

Hi @devanshsing 

This concept is called the Skill Kit, and since you're looking for your own approach, it's a customized skill kit that you need to create. Additionally, there is now learning training available for it. Please take a look at it.

https://learning.servicenow.com/lxp/en/now-platform/now-assist-skill-kit-overview?id=learning_course...

https://learning.servicenow.com/lxp/en/now-platform/develop-custom-with-the-now-assist-skill-kit?id=...

https://www.servicenow.com/docs/bundle/xanadu-intelligent-experiences/page/administer/now-assist-ski...

https://www.servicenow.com/docs/bundle/yokohama-intelligent-experiences/page/administer/now-assist-s...

[devanshsing]

Ya I know firstly I have create Custom skill for my use-case Then my Question is how to integrate that skill to now assist

[Dr Atul - LNG]

Hi @devanshsing 

You need to add a new skill to the panel or interface. If you check these training resources or links, you'll be able to find it.

https://www.youtube.com/watch?v=d3YfSnbpduY