Serviceow Platform Implementation

OsaminenO
Tera Contributor

‎03-24-2026 07:29 AM

Hello, I am currently in the Implementation Specialist course for ITSM. I have a task to download an XML project plan from Now Create Portal. But when I login to my now create, the landing page is different from that of the instructions. please how can I fix this?

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Dr Atul - LNG
Tera Patron

‎03-24-2026 07:59 AM

Hi @OsaminenO 

 

Best practice alone doesn’t always lead to the best results, so hands-on experience is essential. You won’t always get exact steps like those in the PDF, so be prepared to follow new paths and explore solutions as you go.

 

https://mynow.servicenow.com/now/best-practices/home

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Dinesh_Now
Tera Guru

‎03-24-2026 09:08 AM

Hello.

Please refer attached PDF, if it can help u.

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.


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Tanushree Maiti
Tera Patron

‎03-24-2026 10:18 AM

Hi @OsaminenO 

 

Check this for the fix : https://www.servicenow.com/community/s/cgfwn76974/attachments/cgfwn76974/creator-now-assist-forum/12...

 

For Any Simulator task, I will always suggest , if you get stuck - revisit the ServiceNow course , you will find the help from there itself.

 

 

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