Team Virtual Agent - Live Agent

[Jaya5]

Hi All,

Team's Virtual Agent - Shows the Live Agent. That we want to turn off. 
We had un- checked visible for the Live Agent to but still we are able to see in the Teams VA - Live button is visible attached the screenshot of VA-LA. Please check and let us know you value suggestions to fix this issue.

[Tanushree Maiti]

Hi @Jaya5 

 Check the post on similar issue. Hope it help you.

https://www.servicenow.com/community/virtual-agent-nlu-forum/how-to-hide-remove-the-quot-live-agent-...