Where are Now Assist pop-up messages stored ?

[soumyadeep10]

I want to know how to create, edit and disable popups like this which come through Now Assist. Please check below:

Also, can anyone tell me how/ where is the above popup stored. Thank you !!

[Tanushree Maiti]

HI @soumyadeep10 

Just to get idea, 

check KB: KB1823486 Disable 'Assign' pop up modal of Now Assist while assigning/reassigning incident tickets 

and check this post : https://www.servicenow.com/community/now-assist-for-creator-forum/i-am-looking-for-a-way-to-make-the...

[Rahul Talreja]

Hi @soumyadeep10 ,

You can achieve this by editing the relevant UI Macros for your skill.

For example, to remove popups from the summarization skill, update the UI Macro nowassist_record_summarize accordingly.

Please make changes carefully, as this may impact the overall page UI.

Regards,
Rahul