AI readiness product dead?

[Suggy]

There are Now assist skills for 43 products and Agentic workflows for 36 products.

Even in Australia, the Out of the box Now Assist Readiness Evaluation app covers Readiness Evaluation for TWO products for Agentic and SIX for Now Assist skills.

Anyone knows in which year the app covers readiness evaluation for remaining products? Or is that team moved out?

[Victor Chen]

The Now Assist Readiness Evaluation app continues to be improved to add tools for you to prepare your Now Assist implementation. It is also now part of Now Assist Center in the Australia release.

[Suggy]

Hi @Victor Chen Thank you for replying.

But this is very critical right. Considerable amount of time goes if we evaluate manually. 

Now assist skills are available for 43 products and Agentic workflows for 36 products but Readiness evaluation app evaluates hardly 10% of available products.

AI projects are for ~3 months and 1 month goes in readiness only.

[SOMASEKHARY]

Hi @Suggy 

NARE was a great starting point but you're right with Now Assist skills spanning across multiple products and agentic workflows, the coverage gap is real.

The AI Onboarding Hub (AION Hub) is built to address exactly this. It covers Platform, ITSM, HRSD, and CSM with per-suite assessments matched to what you're actually licensed for, prioritizes findings by severity so you know where to focus, and takes you all the way through to activation and monitoring, not just a point-in-time report.

Attaching a quick comparison slide that breaks down the path from NARE to AION Hub for reference. 

The AI Onboarding Hub is available at no cost on the ServiceNow Store. 
Link to ServiceNow Store Product: AI Onboarding Hub