Have NowAssist KB Article Creation use a different knowledgebase

MarkM1172412930
Kilo Sage

4 hours ago

The Generate KB Article is pointing by default to a Knowledgebase that we do not use. How do you change the default Knowledgebase?

0 Helpfuls
  • 121 Views
1 REPLY 1

Rafael Batistot
Kilo Patron

an hour ago

hi @MarkM1172412930 

 

This post might help you 

 

https://www.servicenow.com/community/servicenow-ai-platform-forum/default-knowledge-base-for-new-art...

 

If this response was helpful, please mark it as Helpful and, if applicable, as Correct.
This helps other users find accurate and useful information more easily
0 Helpfuls