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Hi everyone. I just wanted to know do we have "Virtual Agent External Messaging" in SNOW ?

hymasriG
Tera Contributor

‎11-17-2025 07:37 AM

Hi everyone. I just wanted to know if we have "Virtual Agent External Messaging" (Plugin ID: com.glide.va.integration.external_messaging) in SNOW? 

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Dr Atul G- LNG
Tera Patron

‎11-17-2025 07:40 AM

Hi @hymasriG 

 

Look like it is store app:

 

https://www.servicenow.com/docs/bundle/zurich-conversational-interfaces/page/administer/virtual-agen...

 

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Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
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