Hello,I am experiencing an issue where images displayed within chatbot message bubbles in the ServiceNow Employee Portal are cut off and not fully visible.Currently, I am unable to see the entire image within the chat bubble. I would like to know:Is ...
I am preparing to trial Now Assist in AI Search on our Employee Center for a limited group of users. I have enabled Now Assist Multi-Content Response under Now Assist in AI Search and it works well. However, I'm looking for a way to restrict who can ...
Hi:The 'ITSM incident resolution investigation AI agent' has a script:'Add a resolution plan to incident's additional comments' that updates the comment on the incident with the resolution plan. We want it to just populate the comment field without u...
Good morning everyone,I am currently working on configuring Now Assist to use information about current outages as a data source. The goal is to ensure that users can be directly informed about ongoing outages when they ask related questions.However,...
Hi, Literally 24 hours experience with SNOW so Im sorry if this is stupid but ive been up all night and day on this. I have tried using AI agents, I have read documentation, I spent all night last night watching you tube videos on service now and bas...
under Search analyzer; Top Queries KPI's is not showing up
Hey everyone, my team and I working are trying to figure out uses cases that we can implement on Now Assist AI agent and was wondering if anyone could give us some ideas on things that worked for them and didnt. Thanks, Kishan Patel
I have the Now Assist Panel - Platform working with the correct KBs. Also NOW assist config is enabled for core languages including Spanish. However running into an with the non-English users if the KB article is in English only -If the user lang is ...
I have a question about the ServiceNow HRSD HR Catalog that I'd like to consult. For practice, I created a new catalog item in the HR catalog, but after clicking submit, it showed the warning in the image. Could you please advise on how to resolve th...
When i open the Agentic Workflow the page keeps on loading but nothing appears there. i mean the default workflows doesnt load up but when i can go the AI Agents tabs it works fine. Anyone faced similar issues. RegardsAR
Hi, I'd like to access NASK (Now Assist Skill Kit) on my dev instance for experiementing. Do I understand the info I've found so far correctly that the dev instance needs to be Xanadu specifically (I'm currently on Yokohama.) If I am able to access i...
Can you please provide the step by step guidance to activate the NOW LLM ServiceNow on our Yokohama Release of ServiceNow?
I want to do the App Generation using Now Assist skills for Creator? How to provide the input to do this? Can you Please help to provide the step by step guidance?
Hi everyone, I’m currently testing a custom catalog in my PDI instance that includes request forms for knowledge articles and lesson content, intended for both internal users and customers. The goal is to eventually build a workflow that automatical...
Hi All, I hope you're doing well. I’m currently working on configuring Now Assist Virtual Agent in our ServiceNow instance. I would like to set it up so that when a user tries to connect with live agent (either by typing in virtual agent, or by using...
