Is it possible to write date and time of incident summary in incident summarization skill ?

[ShreeP]

I am able to create incident summary and able to paste it. However i want to generate date and time of incident summarization. Pls help

[Dr Atul - LNG]

Hi @ShreeP 

I’m not 100% sure, but when we generate the summary, the date appears like this. Now the question is—where is this date stored, and how can we use it in the Skill Kit?

[Ankur Bawiskar]

@ShreeP 

are you referring to Now Assist Incident Summarization skill?

If yes then I doubt you can achieve as it comes from OOTB skill.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Dr Atul - LNG]

Yes , as per the statement @ShreeP  using Now Assist summary only.

@ShreeP 

You can log a case if you’re not able to find the data, because I’m sure the system is maintaining a log whenever any summary gets created. However, that date/time is not directly accessible to us.