PI Subcategory Model Shows 0 Precision/Recall

[SauravR58560934]

Hello Community,

I’m using ServiceNow Predictive Intelligence to classify Incident Category and Subcategory with two separate models.

• Category model works and shows valid Precision/Recall.

• Subcategory model completes training but shows 0 or missing Precision/Recall.

• Training fields: Short Description, Description

• Incidents have valid subcategory data.

[Vamsi_Krishna07]

Hello @SauravR58560934,

What's the value of this property set to?

glide.platform_ml.api.enable_workflow_classification

Regards,

Vamsi