Q2 2022 Store Releases

[PSM Group]

Technology Excellence:	Customer Experience:	Employee Experience:	Operating Excellence:	Build and Automate:
	Customer Service Management: Order Management Engagement Messenger Process Optimization Content Pack for CSM Workforce Optimization for CSM Configurable Workspace	HR Service Delivery Microsoft Teams Integration Enhancements Okta Integration Enhancements Seasonal Worker Lifecycle Experience Pack	Integrated Risk Management: Employee Center integration - Frontline Experience via Employee Portal​ Metrics for IRM - threshold based tracking of KRI, KCI and KPI (RAG based) Improved Heat Map to view Risk profile Policy authoring with O365​ supporting redlining​​ and OneDrive Digital Enterprise Fabric - Relate 'Policy as Code' Engine results to control compliance Security & access enhancements​ such as confidential records Advanced Risk Assessments available for Privacy Management Identify and manage 4th parties with VRM	App Engine: App Engine Management Center Form and Table Builder Decision Builder New in App Engine Studio: App template authoring Data imports Notification builder Default roles Outside the Store, but one of App Engine's Big Rocks: Citizen Development Center of Excellence (CoE) Plan Pilot Scale
		Workplace Service Delivery Launch of Workplace Indoor Mapping Create hybrid meetings Set favorites for reservations Invite attendees and register visitors Track and manage space lifecycles Vaccination status enhancements	Strategic Portfolio Management: Alignment Planner Workspace (Goals Framework, Consolidated Backlog, roadmap dependencies)  Alignment Planner Workspace Data sheet	Automation Engine Document Intelligence