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Sandeep Rajput
Tera Patron
Tera Patron

Came across an interesting question here where the questioner requested for a solution which could give them the entire hierarchy of a user's manager (manager's manager and so on) till the topmost person without a manager in the most performant way. 

 

Here is the solution proposed by me.

 

The following code can be run inside a background script and the function can be tested by simply providing the sys_id of the user for whom the entire hierarchy needs to be fetched.

function getManagerHierarchy(managerArray, next) {
    var glideRecord = new GlideRecord('sys_user');
    if (glideRecord.get(next)) {
        managerArray.push(glideRecord.manager.name + '');
        return getManagerHierarchy(managerArray, glideRecord.getValue('manager'));
        
    } else {        
		return managerArray.toString();
    }
}

var managerArray = [];
gs.info(getManagerHierarchy(managerArray, 'b13cb325931721100143ad44246a4db0')); //Pass the sys_id of person here

Hope this helps 

 

Version history
Last update:
‎08-30-2025 09:13 AM
Updated by:
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