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Lab 3.3 Strategic Portfolio Management

This is what my page looks like, I downloaded New Product Launch 2025.mpp. The template with Phase 1,2,3 etc. does not show? What is going on? I follow the instructions and this is how it turns out. Please advise. Thank you, Bruce Burnett

Question

Not Showing Custom App in ServiceNow Navigation Menu in Australia release

Hi Everyone, I am facing an issue, after I am creating custom application and adding few tables to it in my PDI ,I am not able to see the application in navigation menu. And still the scope is showing with the application name I have created , but n...

Question

AWA: Agent being assigned incident although they have reached max capacity

Hello everyone, as the title, I have set up AWA and an agent with the capacity of 1 but the agent kept being assigned more work although they don't have capacity left:Here is the Service Channel configuration with no Agent Capacity Overrides.Here is ...

Question

How to show and make a question mandatory when any of four rating questions is below 5 in Survey?

I'm working on a ServiceNow survey and need to implement the following logic:Question 1, Question 2, Question 3, and Question 4 are rating-scale questions (values 1 to 5).If any of these four questions has a score below 5, then Question 5 should appe...

Question

To get the variables and MVRS variables database views.

How can I create a Database View to join custom tables with RITM records in ServiceNow, including both normal variables and MVRS (Multi-Row Variable Set) variables?How can I retrieve normal variables and MVRS variables in the Database View?

Question

i am looking for fix script

I need to perform below logic For each record in std_change_record_producer [created != 12345] which has 12345's version data, check the correct version in std_change_producer_version and update in std_change_record_producer

Question

UI Builder – Transform Data Broker showing “Data resource is not configured”

Hi All, @Mark Roethof @Ankur Bawiskar @Ravi GauravI am implementing a use case in UI Builder (Workspace) where I need to identify duplicate accounts and navigate users to a filtered list view. We maintain user records in a custom table x_user_directo...

Question

Resolved! Catalog Client Script - Do Not Allow Submission

The script should not allow submission if either values choice is 'yes' function onSubmit() { var group = g_form.getValue('was_the_group_listed'); var file = g_form.getValue('was_the_file_listed');if (group == 'yes' || file == 'yes') { g...

Question

Hide/Restrict the Create button on Team Calendar

Hello everyone, I am working with Team Calendar and I am wondering is there a way to disable the Create button on this. This Create button on Team Calendar is for creating the event - schedule entry. I can't seem to find any related UI Action for thi...

Question

ServiceNow CSM mobile solution

I am working on a ServiceNow CSM mobile solution where mail agents scan barcodes at each stop during a route, and I need guidance on the best implementation approach. RequirementOne CSM case per route runAgent scans multiple barcodes in a single sess...

Question

Intermittent issue in Service Portal widget – incorrect “Latest Reply By” user displayed post postin

We are facing an intermittent issue in a custom Service Portal Community widget where the UI occasionally displays the wrong user in the “Latest Reply By” section. ScenarioWe have a question/article page that shows:“Latest reply by”After posting a ne...

Question

How to Update Parent RITM MRVS Values

Hi, I have a requirement where a Catalog Item creates a parent RITM along with child RITMs.The parent RITM contains an MRVS -Multi-Row Variable SetsFrom the child RITM flow, I need to update the parent RITM’s MRVS by adding a new row with valuez inse...

Question

control adding not wokring in risk record

On a Risk Record, we are unable to add relationships to existing Controls using the OOB functionality.On the Controls related list, when you click "Add," the associated controls appear in the dialog box; however, when you select the Control(s) and cl...

Question

When remediation task is in review and split the VITs which are in Review so issue is vits are in re

When remediation task is in review and split the VITs which are in review ,issue is vits are in review state but not in the evaluation request queue as the remediation task was split ?? Why vits are In-Review