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The new home for development on ServiceNow, ServiceNow Studio is re-designed from the ground up to offer a modern, streamlined approach to low-code development. ServiceNow Studio offers a familiar development experience, while bringing new innovations to support emerging development trends. With an emphasis on ease of use and productivity, ServiceNow Studio brings your productivity on the Now Platform to new heights.

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ServiceNow alternative to Xmatters

Do we have a OOTB solutions in ServiceNow for paging, on call scheduling as an alternative to Xmatters ?

Question

Resolved! Hiding a Field in the "My Approvals Service Portal Summary Page"

My Record Producer (Service Portal Form) has this drop-down "Please select your chancellor." Drop down contains a list of people.A script include pulls from the sys_user_grmember table, a list of people from a group "chancellor" and returns a json co...

Question

How to alter time zone of GlideDateTime() in scoped application

I tried writing helpers to alter GlideDateTime using setTimeZone in global script include and used it in my scoped application but i'm getting validation application error, while validating my scoped application. and it is also not working properly.I...

Question

Resolved! CSA Exam

How can you find out which version of the CSA exam you'll be taking during the October/November session?

Question

Correct requested for is not showing on request (Raised record from Catalogue Item)

Hello Team, I created a new Catalogue Item and used one existing variable set to set request information and I need to set the same requested for on request requested for field what I am choosing on Catalogue item but in my catalogue item it's settin...

Question

Employee search Bar- Showing few catalog items only

Hi,We have migrated from Service portal to ESC.We are facing an issue that:There's one CI: "Other It Related Requests"When i search "other" i dont get any any result.where we have another CI: "Ninja NES"If i search "NES" it shows the related items li...

Question

Instead of show more button, catalog item counts should be visible in ESC

Hi,My project req:Instead of 'show more' button, catalog item counts should be visible in ESC like 10/30 on one click then 20/30 on second click and 30/30 like this.Page id: emp_taxonomy_topicIs it possible to do?Or if anyone has any understanding ab...

Question

Flow Designer not triggering after removing auto-approval step

I have created a new Flow Designer flow (Housing Flow) to handle student housing requests. The flow includes steps such as retrieving catalog variables, updating the request, requesting approval, creating a catalog task, and updating the RITM st...

Question

how to override the Business Unit field ref. in cmdb_ci_business_app table using Dictionary Override

Hi, I need some help with a configuration in ServiceNow.In the cmdb_ci_business_app table, the Business Unit field (inherited from the base table cmdb_ci) currently references the Business Unit (cmn_business_unit) table.As per the new business requir...

Question

Hi All, can you help me How create database view for incident and Change request?

can you help me How create database view for incident and Change request?

Question

Want to create an application from studio as a new admin user to servicenow.

Your app encountered an unexpected error while being created and can't be used. Contact your admin to get help deleting the app with sys_id: "7404a90bc354321068d8b132b40131b8" before you try creating it again. - How do I remove this error.

Question

Remove specific option from the workspace list

This is my risk workspace I want to show specific roles to see the Risk option from the can anyone help me to achieve this. I have add audience but the option is still visible to everyone

Question

This Scope Is Already Taken by Another Application' Error in ServiceNow

I have started learning ServiceNow and I am trying to create an app in my PDI. I am following the steps as mentioned below.1. Go to navigator and go to My Company Applications. 2. Click on Create, it then opens up another window to open ServiceNow St...

Question

Facing problem in App Engine Studio while changing the type of field from String to Reference.

Trying to build an application through App Engine Studio, able to build it but after importing the data from spreadsheet into the issues table it takes all the field in String type then after I tried to change the field type in Reference and then sav...

Question

How do I grab values within the additional information field?

I have alerts come through which have webURL within the additional_info field. Within Subflows, how do I utilise just that specific webURL element? I don't seem to have access to scripting yet so I was wondering if there is anything I can do without...