Automation with Robot Framework

Pansi
Tera Explorer

Hello everyone,

I’m reaching out here for the first time and hope you can help me with your recommendations.

I’m currently working with a configured and customized ServiceNow instance, where common selectors like name, id, etc., are not fixed and tend to change dynamically.

This creates significant challenges when trying to automate using Robot Framework — in many cases, it makes reliable automation impossible.

I’d really appreciate hearing about your experiences:
Have you faced similar issues?

Thanks in advance for your support!

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