Github spoke
Can someone tell me that whether Github spoke in sevicenow has an action called "Workflow dispatch" within flow designer ?
Forum Posts
sc_task in service portal and request notification
HiI would like to know if it is possible to display certain columns from sc_task in Service portal. So my assignment is a certain group of people will receive a task. Is it possible to have like a notification on service portal when the user has a ne...
SERVICE NOW AS FRONT END, ORACLE ERP WILL KEPT AS BACK END
Dears,I have requirment from customer to find in the market look and feel plugin as front end to oracle ERP e-buisness suit product, my quastion can we fulfill the requirment by using service now as front end. BR/Eturk
Generating dynamic data into PDF Template
Hello @there,I have a requirement as below. How can we,have a PDF template?generate / update the content in that PDF?I am seeking some suggestions on how it can be done. Your inputs are appreciated. Thanks!
Add a Single Score Visualization
I already follow the steps for configurations but why is still the task failed?
Unable to send SMS to Group using Communication Plan Definition with Twilio
Hi Everyone,I’m working on sending SMS notifications to a specific group (leadership) using Twilio integration — everything is already configured and working at the instance level.I’ve added the SMS feature in the Communication Plan Definition and se...
Issue with Instance Scan - Table Check for Inactive Users in sys_user
Hi ServiceNow Community,I’m trying to create a Table Check under Instance Scan to identify inactive users in the sys_user table. Here’s what I did:Created a new Table Check in Instance Scan.Set the condition as:Table: User (sys_user)Condition: Active...
How to automate the process of adding users to appropriate groups and assigning roles in ServiceNow.
How to automate the process of adding users to appropriate groups and assigning roles that are not directly inherited from the group, based on the Reference or Mirror ID field. This field contain the name of a person who already has access to Service...
Resolved! configure the connection to the forked repository
Hello,I was working on the Yokohama Exercise: Fork Repository and Import Application for the Securing Applications Against Other Applications. I have reached the last step, "In the Import Application dialog, configure the connection to the forked rep...
Resolved! Conflict Between Dictionary Override Reference Qualifier and Script Include Logic
Subject: Dictionary Override – Reference Qualifier blocking custom Script Include logic for filtering Department field. Hi all,I’m working on a use case in ServiceNow involving the cmdb_ci_business_app table.In this table, there are two reference fie...
I am unable to create or sync configuration item in alm_hardware table
Hi Team, we are updating alm_hardware table through CSI integration, we can able to update only model. So we have written on After Transform script to update the model category and associated CI. with that script we can able to update only model cate...
Resolved! Task 05: Create Related Records
As per the ITSM implementer fundamentals (Yokohama) can someone let me know what i am doing wrong in task 05.I went to the incident i created in task 04.I assigned to the correct user and group.I updated from email to the above.I have created the cha...
Internal table to table movement
Hi community, i need help in internal table-to-table movement in snow.Thanks
regarding servicenow translation in flow designer
Hello Everyone, @ankurbawisk , @Mark Roethof I have designed a flow designer i am taking the description from maintain item by using the script in the script box.. to remove the HTML tags.var catItem = fd_data.trigger.request_item.cat_item;var desc ...
Unable to close RITM when associated tasks are closed by Flow Designer
Hey Team,I have a requirement to close RITM when tasks are closed by flow designed generally, we put if condition choose that task state closed complete and update request but, in this scenario, we have a field called Request Type according to each t...
