Hello Everyone I'm currently working on my project called My College ,i am trying to auto generate a number for an field which is string i am not able to do that can anyone guide me .I'm working on an Application called as My College where all t...
Using UI Builder How to configure pagination for simple list view.When we click on 2 it should move to next page and also when we click on record it should open in workspace.Please provide me detail steps. etail steps
Hello All , I have a mandatory field in a task of an item .The fact is this field can only be filled after a treatment and often by another team .Is it possible to set this field free during an assignment to a team and set it mandatory when we want t...
Hi Everyone, I have newly created a Knowledge Base in ServiceNow by integrating articles from Madcap Flare (which means basically all the articles in the Knowledge Portal in ServiceNow come from Madcap Flare). The plug-in used in ServiceNow for acqu...
I workspace if we check for OOB Workspace then the header is freeze by default but for custom workspace it's not freeze. how can i do that
How to know deleted records
Hello,There is a incident raised stating that the RITM was raised for a hardware category . That catalog item had a workflow of creating two SCTASKS. Here the issue one SCTASK got closed complete and later which created another sctask which was also ...
incident is move from resolved to Close state in 7 days OOB. but logically how it happened OOB mean which script include or BR is running for this or something else. Can anyone please answer to this quire please. Thanks in advance...
Hi team,I created a report on the Incident table, but I can’t figure out how to show it priority wise. Can anyone guide me?
I am working on a scoped application. I want to create a UI policy on a global table(for example - Incident). am not getting any option for selecting table.How can I add global table in my custom application?
We are loading data into ServiceNow using a Transform Map. Each record includes a Plugin ID, and multiple records may share the same Plugin ID. Based on this, we need to establish a parent-child relationship among incidents:The first record (based on...
I am a newbie and I am trying to learn by using Yokohama Citizen Developer learning portal. I am unable to download any exercise files (screenshot attached). All I get is a blank page. For example, when I tried to download the Todoproject.xlsx file f...
Requirement: Initial Incident Creation: When an agent's status shows "Down" for more than two hours, create an Incident in ServiceNow with the following attributes:Default priority: Priority 4 (Low).Priority Escalation After 6 Hours: If the agent's s...
In the ITSM implementation simulator course, i am struggling to validate the task. My solution should look similar to this:But i am struggling with this part of making the 'number of chairs' variable an integer.Help anyone.
How can I output the following average numbers into analytics:Current month's average number of agent repliesCurrent month's average number of user (requester) replies?
