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Blank screen in Source-to-Pay Workspace

bately
Tera Contributor

Hi,
I'm working with the Source-to-Pay Workspace (S2P) and I’m running into an issue where the workspace opens but the main content area is completely blank.

The header, navigation panel and shell are rendered, but the workspace does not load any Landing Page / Home Page / components.
UI Builder also opens the experience, but no page or layout is displayed, even though the Workspace application record exists and is active.

This is happening only in S2P Workspace.
Other workspaces (for example CSM/FSM) show the same behavior.

So the workspace is technically launching, but no page is actually loaded inside it.

I would like to understand what could cause this behavior and how to correctly attach or restore the landing page for the S2P Workspace so the main content is displayed instead of a blank screen.

Thanks in advance!

 

bately_0-1764136712222.png

 

6 REPLIES 6

RajenderR
Mega Sage

Hi @bately ,

I had similar issue and got resolved. 

The issue was with the roles.

When you install APO plugins Roles are not added to your profile automatically so you need to add the related roles then it solved.

Thanks,

Rajender Reddy.

 

HariprasantS
Tera Contributor

Thanks Rajender , It was helpful