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Build Agent in ServiceNow Studio

Vasanth001
Tera Expert

6 hours ago

Hi Team,

As we are aware that from Australia release Build Agent is now supporting scoped/global apps. However, when I try to build something and install it to the instance I was getting the same issue below every time. No matter whether I create a Business Rule in Global Scope, A flow in CSM scope etc. I appreciate your support here.


Regards,
Vasanth.

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Dr Atul G- LNG
Tera Patron

6 hours ago

As it is OOTB, better log a now support case.

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Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
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Roger Poore
Tera Guru

5 hours ago

Did you try sticking that error message in the chat?  I've built both scoped and global apps with BA and most of the time BA will figure out what's wrong.   Sorry if I'm being Captain Obvious.

 

Check your sn_glider version and make sure it's up to date.  

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Vasanth001
Tera Expert
In response to Roger Poore

3 hours ago

I appreciate your efforts!

Yes, I did pasted the error to Build Agent still unable to get the resolution. It's giving the summary of what it has built so far along with that error.

Regards,
Vasanth.

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fknell
Tera Patron

2 hours ago

Hi @Vasanth001,

I had a similar experience on Zurich and couldn't resolve it. Unfortunately, no further details are logged.

 

I could solve it by updating to the latest version, which included in my case also an upgrade to Australia. Probably it's worth checking if all components from the store are updated as well.

 

Hope this helps!

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