Business rule not trigger

[User376867]

For below Business rule script , BR not triggering the first time ticket assignment

, 

(function executeRule(current, previous /*null when async*/) {

    var wflw = new Workflow();

var gru = GlideScriptRecordUtil.get(current);

var changedFields = gru.getChangedFields(); //Get changed fields with friendly names

// var changedValues = gru.getChanges(); //Get changed field values

gs.include('j2js');

changedFields = j2js(changedFields);    

function isInArray(value, array) {

  return array.indexOf(value) > -1;

}

    if(current.operation() == "update" && current.reassignment_count > 0) {

    if(isInArray("Assignment group",changedFields)){

//      gs.addInfoMessage("Update");

        wflw.startFlow(wflw.getWorkflowFromName('Req_Ticket_ Auto_Assignment_CSD'), current, 'update');

    }

    }

    if(current.operation() == "insert"){

//  gs.addInfoMessage("Insert");

    wflw.startFlow(wflw.getWorkflowFromName('Req_Ticket_ Auto_Assignment_CSD'), current, 'update');

    }

})(current, previous);

[aizawaken]

hi @User376867 ,

I haven't tried yet but I hope you can refer this page.

I can find using "else if" instead of using "if" clause as below:

if(current.operation()=="update") 
{
    // do something
} 
else if(current.operation()=='insert')
{
    // do the other thing
}

Or,,, is it caused by wrong setting of "When to run" trigger condition?
 
Thanks!