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can we attach extra attachment and it shouldnot merge the data

keerthikoru
Giga Contributor

3 weeks ago

 
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Tanushree Maiti
Tera Patron

3 weeks ago

Hi @keerthikoru 

 

 

If you add two attachment variable in catalog form, 2 different attachment will be uploaded in system and it will pass to RITM.    

TanushreeMaiti_0-1782905984274.png

 

 

BUT , I will suggest - why to use another attachment variable . If the requirement can be adjusted, Use paperclip icon in catalog form to attach other attachment for that requests.

 

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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