Can we create a playbook for security request table

cheedallasn
Tera Contributor

can we create a playbook for security request table.In security request form the playbook should be triggered and perform the actions in that particular record.

1 ACCEPTED SOLUTION

@cheedallasn 

playbook can be seen only in workspace and not native.

The workspace which you are using, does it have playbook tab added to record page?

Getting Started with Playbooks | Workflow Academy #11 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

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4 REPLIES 4

Ankur Bawiskar
Tera Patron
Tera Patron

@cheedallasn 

yes why not.

Playbook can be created against any table and with proper conditions.

when conditions are met the playbook triggers.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

cheedallasn
Tera Contributor

I have created a playbook for security request and gave the trigger condition for that but unable to see the playbook in workspace or native UI.
Could you please provide the solution for that.

@cheedallasn 

playbook can be seen only in workspace and not native.

The workspace which you are using, does it have playbook tab added to record page?

Getting Started with Playbooks | Workflow Academy #11 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

cheedallasn
Tera Contributor

In workspace for security incident record we have a option for add a playbook but when its comes to security request there is no option for that playbook.