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Change the Field Order in Form

Geraldina Valer
Tera Contributor

Hello community,

I’m working with Incidents in ServiceNow and I would like to change the order of the fields shown in the Activity Formatter (Field Changes section).

I already modified the property glide.ui.incident_activity.fields to add or remove fields, and that works correctly.
But the order in which the fields appear does not change — even if I change the order in that property.

I also tried changing the order using Configure Available Fields (the funnel option) in the Activity Formatter, but it didn’t have any effect. The fields appear, but still in the same order as before.

My question is:
 Is there any way to control or customize the order of the fields displayed in the Activity Formatter for field changes?
Or is the order always determined internally by the platform?

Thanks a lot in advance! 🙌

5 REPLIES 5

Bhuvan
Mega Patron

@Geraldina Valer 

 

I have not tested this, please give a try

 

https://www.servicenow.com/community/itsm-forum/journal-fields-rearrange-themselves-with-the-activit...

 

If this helped to answer your query, please mark it helpful & accept the solution.

 

Thanks,

Bhuvan