Interested in a ServiceNow event built for developers? Registration for now[dev]26 is officially open!

Connect Claude to ServiceNow

anshujain
Mega Contributor

How can I connect the ServiceNow to Claude so that I can build the application via prompting. 

5 REPLIES 5

yashkamde
Giga Sage

Hello @anshujain ,

 

Install a claude application on your Deskstop :

 

Navigate to Settings > Developer > Config file :

Screenshot 2026-09-01 182437.png

 

In your desk there will be one file claude_destop_configuration :

so open it and enter your credentials :

Screenshot 2026-09-01 182525.png

Screenshot 2026-09-01 182908.png

 

After some time it will be running !

 

If my response helped mark as helpful and accept the solution.

image is bit blur can you please share the code before prefrences.

 

what we have to enter remoteToolsServiceName  and remoteDebugFilePath?

 

The image contains only the claude_desktop_config.json file from your desktop so pen it in notepad and paste this block of code on top as given...

{
"mcpServers": {
"servicenow": {
"command": "npx",
"args":
[
"-у",
"@onlyflows/servicenow-mcp"
1,
"env": {
"SN_INSTANCE": "https://<devxx>service-now.com",
"SN USER":
"SN PASSWORD":
}
}
},

 

 

Also no need to change remoteToolsServiceName  and remoteDebugFilePath this will automatically contain in your file.