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Creation of servicerequest when standard change was raised

geethapasal
Tera Contributor

‎12-04-2024 04:33 AM

when someone creates an Application Standard Change ,we want a service request with the same details to be created and assigned to Particular group.

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Dr Atul G- LNG
Tera Patron

‎12-04-2024 06:28 AM

Hi @geethapasal 

 

May i know why you need 2 records for same purpose, change is getting created then what is need to create Req?

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Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
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