CSDM Alignmnet - Automatic Mapping of Application Service with Business Application

[Javeria]

Hi Devs,

Under the CSDM Data Foundation Dashboard, we can see missing relationships by going to Crawl tab > table named CSDM Foundation Indicators; it also gives a link to the KB showing how to remediate the issue by creating a relationship.
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0831503

QUESTION:
How can I automate the above process and not utilize the relationship builder?

Regards,

Javeria

[Dominik Simunek]

Automating it might be tricky, and I am not aware of a baseline solution that is right away usable. Your solution depends on your organization and how you are creating Application Services and Business Applications. For example, it might be that if you use Tag-Based Service Mapping to create Application Services, then you might be able to automate the linking in case Tags are available somehow and reference a unique identifier of a Business Application. However, normally, I would assume these relationships are maintained manually at the time when the application owner creates the Application Service.

[Javeria]

Thanks @Dominik Simunek  Actually, we already have the Capabilities, Business Applications, and all related data available in an Excel sheet, so we’ll primarily use Import Sets and Transform Maps to load and structure the data. That part should be manageable. However, we also want to provide flexibility to the business team so they can update or maintain these relationships themselves in the future if needed.