Downloads option isnt viewable under the service now navigator

[revanthmp07]

We have installed the RPA hub plugin in Yokohama and post successfully installing the plug-in, we are able to see the Robotic Process automation showing up in the service now navigator, but Inorder to download the RPA desktop design studio we need to navigate to download options which isn't showing up for me in the service now navigator under the RPA -> Administration category. Can someone help me what is required to be done to view the downloads option.

[Dr Atul G- LNG]

Hi @revanthmp07 

Is it PDI? 

[revanthmp07]

Hi Dr Atul G,

It's not an PDI, We are using the cloud instance alloted to our company and using the Yokohama version.

Pls do let us know why we aren't able to view the downloads option under the RPA->ADMINISTRATION->DOWNLOADS (which is not viewable)

[Dr Atul G- LNG]

Hi @revanthmp07 

I’m not able to get this in my PDI, so I can’t be sure. Try repairing the plugin once, or else log a Now Support case.