Flow Designer – User approval auto-completes when user is part of group approval
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3 weeks ago
In Flow Designer, I have configured an approval flow like below:
- First approval is sent to a Group
- After that, a second approval is sent to a Specific User
However, I am observing an issue:
- If the specific user is also a member of the first approval group
- When any member of the group approves the first approval,
- The second approval (assigned to the user) gets automatically completed/skipped
- Why is the user approval getting auto-approved in this scenario?
Is this expected behavior in Flow Designer when the same user is part of a previously approved group?
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3 weeks ago
Hi @sangisettis
yes this is expected behavior in flow designer when the same user is part of a previously approval group that already approved that request.
If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Thank You
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3 weeks ago
this is OOTB behavior
Multiple Group Approvals are getting Approved even though only 1 Approval is Approved
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader