Getting Error in dashdoard and reports while using is(dynamic) condition

[thaduri sai]

Hi Team,

Recently users are facing error while using  is(dynamic) condition in dashboard and reports. Attached screenshots for your reference.

Thanks for the advance.

Thanks,

Saikrishna

[Ankur Bawiskar]

@thaduri sai 

check these links, in Yokohama ServiceNow has introduced this and that might have caused issue for you

ServiceNow Yokohama patch Query Range ACL Update – Issue Summary 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2046494 

Understanding ServiceNow’s May 2025 Query Range ACL Update: What You Need to Know 

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Mark Manders]

The links are correct, but it is not Yokohama that introduced this. It was a security update from ServiceNow on all instances, not just Yokohama.

[Ankur Bawiskar]

@Mark Manders 

Thanks for clarifying.

[Mark Manders]

The error already shows the solution: you need to update the ACLs (query range) to enable seeing the data. ServiceNow recently introduces the query_match and query_range ACLs to close a possible security leak (every customer received an email about that maintenance).