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Global Application Form View Fields Have Disappeared Since Today

Nazim Ansari
Tera Contributor

Hi Community,

We've started experiencing an issue today where all fields on form views within the Global application are no longer being displayed.

Issue Details:

  • The issue started today without any intentional changes from our side.
  • Form views in the Global scope appear completely blank, with none of the fields being rendered.
  • As a result, users are unable to view or edit records.
  • This behavior is affecting multiple forms across the Global application.

We're trying to determine whether this is an isolated issue or something more widespread.

Has anyone else experienced this today?

  • Could this be related to a recent ServiceNow platform update or a known incident?
  • Are there any known workarounds or fixes?

Any insights or suggestions would be greatly appreciated.

Thank you!

1 REPLY 1

Ankur Bawiskar
Tera Patron

@Nazim Ansari 

which table? custom or OOTB?

screenshots please

was this working fine earlier?

Did you recently upgrade?

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader