Hide Discuss button in Source-2-Pay workspace.

[mohd_ansari03]

Hi Experts,

I am using a source-2-pay workspace, and I see over there that an OOTB 'discuss' button is there on my Finance Case record. It's not a UI Action. I want to hide that button. How do I do that?

Edit: I tried the below steps and it worked:

To deactivate Sidebar:

Change application to: Omni-Experience Standard Feature Set

1. Go to 'Settings' under 'Conversational Interfaces' in left navigator

2. Select 'Sidebar' from left pane

3. Deactivate in toggle button

4. Click 'Save'

But now I want it to be visible only for the users with specific role

Thanks

[Tanushree Maiti]

Hi @mohd_ansari03 

Check this link. Hope it will help you.

https://www.servicenow.com/community/sysadmin-forum/hide-discuss-button-for-inicidents-form/m-p/2516...

[mohd_ansari03]

Actually I already tried that but nothing happens. Also to note that when I click on that button, nothing opens up. I don't see any sidebar discussion panel when I click on Discuss

Edit: I tried again and it worked now. But now I want to hide it for all except for users with particular role. You have any idea on that?

[Ankur Bawiskar]

@mohd_ansari03 

Ensure you are in correct scope as that of your Table (Financial Case)

Example: I was able to Hide it for "sn_hr_core_case_total_rewards" table record in HR Agent Workspace

Simply create record into this table for your Table "sys_cs_collab_enabled_table" and Keep Active=False

Before:

After:

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