How can we add a planned duration of 0.5 days in the project template?

Ria
Tera Contributor

‎05-20-2026 01:43 AM

Currently, when we set the planned duration to 0.5 days, it appears as 0 seconds in the planning console.
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pr8172510
Kilo Sage

‎05-20-2026 01:54 AM

Hey @Ria,
 The planning console doesn't support fractional days well. Enter 4 hours instead of 0.5 days.

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GlideFather
Tera Patron
In response to pr8172510

‎05-20-2026 02:01 AM

☝️this!

 

Eventually try the decimal "," (comma) instead of "." (dot)

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Where the rules are real, you'll find me
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Tanushree Maiti
Tera Patron

‎05-20-2026 02:38 AM

Hi @Ria 

 

Refer this KB: KB0552065 Project Scheduling Engine 

ServiceNow calculates durations using standard 8-hour working days. Planning Duration does not accept decimal . So instead of 0.5, input exact hour. 

 

If you still need 0.5 , you have to customize the space with new field addition and map that wherever required.

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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