How to automate the process of adding users to appropriate groups and assigning roles in ServiceNow.

[Ria]

How to automate the process of adding users to appropriate groups and assigning roles that are not directly inherited from the group, based on the Reference or Mirror ID field. This field contain the name of a person who already has access to ServiceNow.

Once the request is approved:
If a Reference or Mirror ID is provided, the system should automatically add the user to the relevant group and assign the necessary roles.
After the user is added and roles are assigned, the request should be automatically closed.
If no Reference or Mirror ID is provided, access will need to be granted manually.

[Ankur Bawiskar]

@Ria 

I already shared the approach and sample script earlier.

Please refer that and enhance it as per your requirement.

If my response helped please mark it correct and close the thread so that it benefits future readers.