How to change the Form - view based on field value

KeerthiPraV · 4 weeks ago

I have a Custom table, In that table ticket type(Choice field) have 2 values.
If i select one value it should change the view to another view, if i select 2 value it should change the view accordingly.

Can you please help me to configure it.

Dr Atul G- LNG · 3 weeks ago

Hi @KeerthiPraV

As per best practices, this is not a recommended approach. Changing the view based on a field is not a good solution and does not align with the process. Either show the correct view at the beginning or use a client script to hide or show the field.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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View solution in original post

Ankur Bawiskar · 3 weeks ago

@KeerthiPraV

Hope you are doing good.

Did my reply answer your question?

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

View solution in original post

Dr Atul G- LNG · 3 weeks ago

Hi @KeerthiPraV

As per best practices, this is not a recommended approach. Changing the view based on a field is not a good solution and does not align with the process. Either show the correct view at the beginning or use a client script to hide or show the field.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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