How to set Workflow stage field icons forApproval pending

Mi1
Tera Contributor

Hi,
I am creating a workflow using Flow Designer. I want the stage icon for department head approval to show "Approval pending," but it is being displayed as "Current active step." How can I represent the department head approval as "Approval pending"?

https://www.servicenow.com/docs/r/yokohama/build-workflows/legacy-workflow/r_WorkflowFieldIcons.html

 

Additional information:
I am creating approval (sysapproval_approver) records in sc_request, and this time I need to represent the RITM stage as "Approval pending."

 

Regards,

5 REPLIES 5

Ankur Bawiskar
Tera Patron

@Mi1 

I think this is not feasible

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi,

Does the limitation come from Flow Designer?

I know it works fine in the Workflow Editor, so I’m looking for a way to do the same in Flow.

 

Regards,

Dr Atul G- LNG
Tera Patron

Hi @Mi1 

Do you want to show it this way in the link you shared in the native view, even though it isn’t possible?

 

DrAtulGLNG_0-1770112332592.png

 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************

Hi,

 

Yes, my intent is as you described.

 

Is this a limitation specific to Flow Designer?

I've verified that it's possible in the Workflow Editor, so I'm wondering if there is a workaround for Flow.

Regards,