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How to set Workflow stage field icons forApproval pending

Mi1
Tera Contributor

Hi,
I am creating a workflow using Flow Designer. I want the stage icon for department head approval to show "Approval pending," but it is being displayed as "Current active step." How can I represent the department head approval as "Approval pending"?

https://www.servicenow.com/docs/r/yokohama/build-workflows/legacy-workflow/r_WorkflowFieldIcons.html

 

Additional information:
I am creating approval (sysapproval_approver) records in sc_request, and this time I need to represent the RITM stage as "Approval pending."

 

Regards,

10 REPLIES 10

Ankur Bawiskar
Tera Patron

@Mi1 

I think this is not feasible

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi,

Does the limitation come from Flow Designer?

I know it works fine in the Workflow Editor, so I’m looking for a way to do the same in Flow.

 

Regards,

@Mi1 

I think not feasible

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Dr Atul G- LNG
Tera Patron

Hi @Mi1 

Do you want to show it this way in the link you shared in the native view, even though it isn’t possible?

 

DrAtulGLNG_0-1770112332592.png

 

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