How to solve "Something is not working. Please try again later" error

[Thato Masingi]

Hello everyone,

How to slove "something is not working. Please try again later" error when trying to complete a survey on a ServiceNow Portal post a fulfiller actioning the task.

Please see the screenshot attached:

Regards,

[BrianProvencher]

Have you checked the system log? or Script Log Statements? I would start with System Log > Errors.