I need added incident list report in workspace
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02-07-2025 03:59 AM
Hi Team,
I have a requirement regarding the workspace home page. Currently, there is an out-of-the-box inbox icon. I would like to configure it so that clicking on the icon displays an incident report.
Could you please confirm if it is possible to add this report to the workspace when clicking the inbox icon?
Thank you in advance!
Best regards,
Siva
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02-07-2025 04:02 AM
Hi @Siva82
Your screenshot is not very clear and also you want that when click on inbox a report should open? Could you please redefine your need again?
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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02-07-2025 04:32 AM
This requirement doesn't really make sense. The inbox icon has it's own functionality. If you don't need it, just remove it/replace it with what it is you need.
Next to that: why open a report through the click of a button? Just put it on the landing page and it's just there.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark