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Integration

ClaudiaPuli
Giga Contributor

4 weeks ago

I am trying to integrate Tenable.io to ServiceNow but I am getting an error saying they cannot read my API credentials although I have provided them. Also, I have the correct role in Tenable. 

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6 REPLIES 6

Dr Atul G- LNG
Tera Patron
Tera Patron

4 weeks ago

Hi @ClaudiaPuli 

 

Is the username and password correct? Try with postman once is API working?

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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ClaudiaPuli
Giga Contributor
In response to Dr Atul G- LNG

4 weeks ago

Hello, thank you very much for replying. Yes, the username and password are correct. The only thing is that it is not accepting the APIs, it does not save them, therefore the integration does not happen. What do you mean with "Postman?" thank you very much for your help. 

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to ClaudiaPuli

4 weeks ago

Hi @ClaudiaPuli 

 

https://www.servicenow.com/community/developer-blog/using-postman-to-debug-amp-create-rest-apis-ex-c...

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
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ClaudiaPuli
Giga Contributor
In response to Dr Atul G- LNG

4 weeks ago

Hello, yes, the username and password are correct. The only thing is that it is not accepting the APIs, it does not save them, therefore the integration does not happen. What do you mean by "Postman?" Thank you. 

0 Helpfuls