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Integration

ClaudiaPuli
Giga Contributor

4 weeks ago

I am trying to integrate Tenable.io to ServiceNow but I am getting an error saying they cannot read my API credentials although I have provided them. Also, I have the correct role in Tenable. 

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ClaudiaPuli
Giga Contributor
In response to Dr Atul G- LNG

4 weeks ago

Hello, yes the username and password is correct. The error says that my API credentials cannot be accessed, even though I have the correct role in Tenable, therefore my APIs should work. What is postman? Thank you

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Pradeep Thipani
Mega Sage

4 weeks ago

Hi @ClaudiaPuli ,

 

Please ensure that appropriate roles are granted to the user in order to access the tables and data in ServiceNow.

 

Thanks,

Pradeep

 

 

"If this response was useful, please select 'Accept as Solution' and mark it as 'Helpful.' This helps me provide better answers and assists the community ".

Regards,
Pradeep
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